To enhance the security of our customers’ funds, we have implemented T+1 and T+2 withdrawal requirements. These measures are designed to:
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Minimize risk: Reduce the risk of unauthorized fund movements.
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Enhance security: Provide an added layer of protection against potential fraud.
Cool-off periods for account changes
If you update your login password, registered email address, phone number, or security authenticator, your account will enter a cool-off period before you can proceed with withdrawals. This period helps ensure that changes are legitimate and secure:
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Email/phone number update: 48 hours
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Security authenticator update: 48 hours
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Login password update: 24 hours
These measures are part of our ongoing efforts to keep your account safe and secure. If you have any questions or need assistance, please contact our Support Team.
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